Answers To Your Burning Questions

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What’s the difference between Build Your Own Bride Box (BYOB) and the Pre-Curated Boxes?

Our BYOB offer allows you to select exactly what you want in your tulle box! Unsure of what you want to include in your bride gift box? We’ve got you covered! Our Pre-Curated boxes have you in mind with hand-selected items perfect for any bride to be. The types of items or “Tulles” you can select from are all related to celebrating you as the bride, items to make the planning process more manageable and enjoyable, or items to help you make decisions.

When can I expect my Tulle Box?

All orders ship within 3 business days and on average take 3-5 business days to arrive once shipped. Once your box is shipped you will receive an email with your tracking number to monitor your package! Please keep in mind, once your special tulle box leaves our facilities, we are at the mercy of the USPS for a safe and speedy delivery.

What if  I need to change the mailing address?

All orders ship within 3 business days so there is a risk that your box may go to the address we have on file, so shoot us an email asap at info@tullelala.com. Unfortunately, we are unable to change the delivery address once USPS is in possession of your order. Please note, it is the customer’s responsibility to ensure that your address is current and that you are able to receive packages that do not require a signature.

What if I still have more questions?

We are here to help! Shoot us an email us at info@tullelala.com